Privacy Notice
Last updated: 19 May 2025
1. Who we are
Saltwind Atlas operates the website at saltwindatlasx.biz and provides outdoor day booking services in Pai, Mae Hong Son, Thailand. Our postal address is 12 Mae Hi Road, Wiang Tai, Pai, Mae Hong Son 58130. You can reach us at [email protected] or by phone on +66 84 207 6913.
This notice explains what personal information we collect when you use this site, how we use it, and what rights you have in relation to it.
2. What data we collect
We collect the following categories of information:
- Enquiry data — when you submit the contact form, we receive your first name, last name (optional), email address, phone number (optional), and any message you include.
- Usage data — standard server logs (IP address, browser type, pages visited, time of visit) are generated automatically when you load pages.
- Cookie data — depending on the cookie preferences you set, analytics and advertising cookies may be stored on your device. See section 5 below.
3. How we use your data
- To respond to your enquiry and arrange bookings you have requested.
- To send booking confirmations and any follow-up details related to your reservation.
- To understand how visitors use the site (where analytics cookies are enabled), so we can make it easier to navigate.
- To serve relevant advertising (where advertising cookies are enabled).
We do not sell your personal information to third parties and do not use it for purposes beyond those listed here without telling you first.
4. Legal basis for processing
We process your information in accordance with applicable local data-protection law as it applies in Thailand and the jurisdictions from which our visitors connect. The main bases we rely on are:
- Consent — for analytics and advertising cookies, we rely on the consent you give through the cookie banner.
- Legitimate interest — for responding to enquiries you initiate and for maintaining basic server logs necessary for site security.
5. Cookies & tracking
We use cookies to understand site usage and, where you consent, to support advertising. The categories are Essential, Performance/Analytics, and Advertising. You can review and adjust your preferences at any time through the cookie panel. For full details, see our Cookie Rules.
6. Third parties and processors
We may share data with the following types of service provider where necessary:
- Analytics providers (to help us understand site traffic).
- Advertising networks (where you have enabled advertising cookies).
- Email and communication tools used to reply to your enquiry.
These providers are required to handle your data only as directed by us and in line with applicable law.
7. Data retention
Enquiry data is kept for as long as it is needed to fulfil your booking and for a reasonable period afterwards in case questions arise. Usage logs are retained for up to 12 months. Analytics and advertising data retention is governed by the respective third-party providers.
8. Your rights
Depending on applicable local data-protection law, you may have the right to:
- Request a copy of the personal data we hold about you.
- Ask us to correct inaccurate data.
- Ask us to delete data we no longer need to retain.
- Withdraw any consent you have given (for cookies, via the cookie panel; for other processing, by contacting us directly).
To exercise any of these rights, write to us at [email protected]. We aim to respond within 30 days.
9. Data security
We take reasonable steps to protect the information we hold against unauthorised access, alteration, or disclosure. This includes using HTTPS across the site and restricting access to enquiry data to staff who need it to do their jobs. No transmission method is fully without risk, and we cannot make absolute promises about security, but we take the measures described above as a baseline.
10. Children's data
This site is not directed at children under 18. We do not knowingly collect personal information from minors. If you believe a child has submitted data through this site, please contact us at [email protected] and we will delete it.
11. Changes to this notice
We may update this notice from time to time. When we do, we will revise the "Last updated" date at the top of the page. For significant changes we will post a note on the homepage. Continued use of the site after a revision means you have seen the updated notice.
12. Contact
Questions about this notice or how we handle your data:
- Email: [email protected]
- Phone: +66 84 207 6913
- Post: 12 Mae Hi Road, Wiang Tai, Pai, Mae Hong Son 58130, Thailand